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Policies

Refund & Cancellation Policy

A transparent, customer-first approach to cancellations and refunds.

Order Cancellation

Orders can be cancelled free of charge before the store starts packing. Once packed, cancellation may not be possible.

Damaged Products

If you receive damaged items, contact support within 24 hours with photos. We'll arrange a replacement or refund.

Wrong Products

If a wrong item is delivered, we'll replace it at no additional charge.

Refund Eligibility

Refunds apply to damaged, missing or wrong items, and eligible cancelled orders.

Refund Timeline

Refunds are processed within 5–7 business days depending on your bank or payment provider.

Customer Support

Reach us at getpickfast@gmail.com or +91 9759136022 for any refund-related help.

Last updated: 2026